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Security

How we protect the website and the data you send us, and how to tell us if you find a problem.

The website

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The platform and its agents

The Truo Trade platform is in private beta. Access is scoped by role, so each participant in a trade sees only what their part needs. Agents work inside the same permissions as the person or workspace they act for, and consequential steps wait for a named person to approve them. See how Truo agents are governed.

We do not claim certifications such as ISO 27001 or SOC 2. If your organisation needs a security questionnaire answered for the beta, ask us.

Report a vulnerability

If you think you have found a security problem, contact the Truo team and ask for a secure channel to send the details and steps to reproduce it. Please give us reasonable time to fix it before telling anyone else, do not access or change other people's data, and do not run tests that degrade the service. We will acknowledge your report within five working days and will not take legal action against good-faith research that follows these rules.